Return Policy

At www.sportsgearbase.com, we want you to be fully satisfied with your purchase! If you're not completely happy, we're here to help you.

Return Eligibility

You have 30 days from the date you receive your order to return items. To be eligible, your item must be:

• Unworn and in the condition you received it
• In the original packaging with all tags attached

Non-Returnable Items

The following items cannot be returned:

• Items on final sale
• Intimate apparel for hygiene reasons

How to Initiate a Return

To get started:

1. Contact Us: Email our friendly customer service team at [email protected] for a return authorization.
2. Prepare Your Package: Securely package the item and include the receipt or proof of purchase.
3. Ship Your Return: Send the return to the address provided by our customer service. You will bear the cost of return shipping unless the item is defective or incorrect.

Refund Process

After receiving your returned item, we will inspect it and notify you of your refund decision. If approved, your refund will be processed back to your original payment method within a specific timeframe.

Exchanges

For exchanges (different size or color), please follow the return procedure above and place a new order for the desired item.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receipt, and we will guide you through the return process with no shipping costs to you.

Policy Modifications

We may periodically update this Return Policy.

Contact Us

If you have any questions about our Return Policy, please email us at [email protected].